Shipping & Returns
In-store Pick Up: Use promo code PICKUP and get 20% off ‘Bars & Snacks’ and/or ‘Corporate & Gifts’ items only when you choose in-store pick-up*
*This applies to in-store pickup orders only and cannot be applied to shipped orders. Please note your order will be cancelled if it is applied to a shipped order.
Free Shipping with Minimum Order* (October to April):
|Shipping Destination||Minimum Order Amount||Shipping Time|
|Canada - AB, BC||$49||1 to 12 business days|
|Canada - MB, NT, NU, ON, QC, SK, YT||$99|
|Contiguous US States||$149|
*Please note that we do not ship during summer months (May to September). This promotion cannot be combined with any other offers. Due to the perishable nature of our products, we cannot offer free ground shipping to destinations where the temperature is 16°C /60°F or warmer. Should you decide to go ahead, we will not be responsible if the products arrive melted and we will not offer any refund. This means you assume all risks.
Easy Returns & Exchanges
You may cancel / return orders within 3 days of receipt, if it does not meet your expectation for a full refund of order (product only) less 10% handling charges and shipping costs. This offer is conditional on the basis that goods are returned to us in their original packaging and in good condition within 4 business days of the date of written notice cancellation.
Unit 2145 - 12191 Hammersmith Way
The return of any goods / items under this policy is the responsibility of the purchaser. We do not accept responsibility for return postage / shipping costs, items lost and/or damage during transit or in any other circumstances beyond our control, except at our discretion.
For our full refund policy, please see our terms of service.